We don't want to lose your order but we can help you cancel it before the goods are shipped out. Once the goods are shipped, you need to receive and apply for a return, please refer to the return policy for details

We usually ship the goods on the same day or the next day after receiving the order, and the delivery time depends on the distance between our shipping location (New York) and your shipping address, more details in shipping policy

Of course, as long as you purchase products on our official website or our official sales channels, and register the products on this website, you can receive a three-year warranty to ensure your consumption experience at all times

Please contact us as soon as possible, and we will provide you with a satisfactory solution

For suppliers who want to cooperate with us, we can provide free samples first. After confirming cooperation with us, we will offer you a lower supply price than the market price

A commercial grade brushed finish is known for its durability and textured surface, making it ideal for high-traffic areas. This finish effectively hides scratches and fingerprints, which is especially beneficial in commercial environments where surfaces see heavy use.

In contrast, a satin finish offers a smoother surface that provides a sleek and refined appearance. This makes satin finishes a popular choice for residential spaces, where elegance and style are paramount. While satin finishes look stunning, they can be more prone to showing scratches, which may require more maintenance over time.

 In order to use accessories such as cutting boards, drying racks, or colanders, your sink will need to be a workstation sink. Workstation sinks have a ledge on the front and back of the sink that the accessories will rest and slide on.

16-gauge steel is preferred over 18-gauge. Thinner stainless steel has a higher gauge number and thicker stainless steel has a lower number. For example, an 18-gauge sink is more durable and more expensive than a 22-gauge stainless steel sink. When shopping for a stainless steel kitchen sink, the sinks made with thicker steel provide greater durability and longer wear and tear. They are more expensive than the thinner steel, so consider your choices wisely.

Almost all stainless steel is rust-resistant, however, stainless steel is not scratch-proof. We recommend using Bar Keepers Friend and a 3M Scrubbing Pad or the rough side of a Scotch Brite pad. You will need to use left-to-right motions. The sink is brushed stainless steel, circular motions will cause additional scratches.  It may take several cleaning to remove the scratches as some scratches may be embedded in the sink. After each cleaning, we recommend applying a thin coat of oil. The oil can be food-grade mineral oil or unscented baby oil.  Rub off any excess with a paper towel. The oil will create a coating to prevent water spots and can reduce fingerprints. This will also remove rust, discoloration, and water spots. It may take more than one cleaning to remove all the imperfections.

With single-bowl rectangular sinks, it is normal for small amounts of water to stay on the bottom of the sink and dry out. Most of the water will drain out due to the slope and the grooves but some will remain, and dry out.