1.If you change your mind after receiving the product, you can return the goods within 30 days. If you purchased on Amazon, you can submit an application directly on it. If you purchased on Blenzia, please send a message to us and we will handle it. After receiving and inspecting the goods, we will issue a refund to you as soon as possible. Please note that the return shipping fee will be borne by the buyer if the return or exchange is due to the buyer's reasons
2. If you need to replace the goods due to personal reasons after receiving them, please ensure that the goods/accessories/packaging are intact and return the goods. After we receive and inspect the goods, we will send you a new one. Please note that the return shipping cost needs to be borne by the buyer (we do not recommend this operation as it will result in a significant loss of time and money. We suggest confirming the size before purchasing or contacting us as soon as this problem occurs)
PLEASE NOTE WE CANNOT ACCEPT RETURNS & REFUND IF:
THE ITEM HAS BEEN USED!!
THE PRODUCTS IS MISSING ANY ORIGINAL ACCESSORIES!!
RETURN PRECAUTIONS
1. Any order that requires a return due to the buyer's reasons (such as not wanting, incorrect size, unsuitability, etc.) will require the buyer to bear the return shipping cost
2. Please carefully inspect the goods upon receipt. If any dents or damages are found due to transportation issues, please contact us immediately and send us photos or videos. We will evaluate the actual situation and take measures accordingly
3. If you find any missing accessories in the received package, please contact us as soon as possible. After verifying the situation, we will provide free replacement accessories
4. Please ensure that the returned product is in good condition and the accessories are intact. We will inspect the returned product (which will take approximately 3 working days) and issue a refund as soon as there are no issues
5. If there is any damage to the returned goods, we will charge 0-50% of the damage fee based on the actual situation
NOTE: If you are not satisfied with the product or have any problems, please contact our customer service team asap, and we will provide you with a satisfactory solution!
